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Level 2 Certificate in Business and Administration Knowledge - Free Online Course

The Skills Network
Course summary
4-12 weeks
0 GBP
Funding avaliable
Flexible
Online courses
Next available date: Start anytime - Online courses
Professional Training
The Skills Network

Course description

Level 2 Certificate in Business and Administration Knowledge - Free Online Course

This qualification will give you the underpinning knowledge that is required to ensure you can successfully work in a range of different environments in a business administration role. You will develop essential knowledge of how to carry out administrative tasks such as how to manage information and supporting events. You will also learn how to apply your knowledge in a variety of industries and job roles.

Why choose The Skills Network?

  • Learn from your own home, in your own time
  • Achieve a nationally recognised level 2 qualification
  • Access to award-winning learning and assessment materials
  • Subject specialist support from a Tutor and access to a Learner Support Advisor for everyday queries
  • We offer a range of ways to study our business administration courses – online, on paper, or a mixture of both, the choice is yours.

Training Course Content

Unit 1: Principles of providing administrative services

This unit will develop your knowledge of a range of administrative support tasks as well as meeting types, different mail services and how to organise travel and accommodation. This unit also covers the impact of delivering poor customer service.

Unit 2: Principles of business document production and information management

This unit will provide you with an understanding of how to prepare and distribute business documents and identify how information is managed in business organisations.

Unit 3: Understand communication in a business environment

Within this unit you will study written and verbal business communication, including identifying appropriate body language and tone of voice when communicating verbally.

Unit 4: Understand employer organisations

This unit will provide you with an understanding of different organisational structures and the differences between private, public and voluntary sectors. You will also cover the internal and external influences on organisations and why change in the business environment is important.

Unit 5: Understand how to develop working relationships with colleagues

Within this unit you will look at the principles of effective team working, as well as what is expected of a ‘buddy’.

Unit 6: Understand how to carry out business administration tasks

This unit will provide you with the knowledge of how to deal with incoming and outgoing mail, reception services, diary systems management, event organisation and systems for financing administration roles. You will get the opportunity to apply this to your current or potential future workplace.

Unit 7: Understand how to prepare text

Within this unit you will gain an understanding of how to create text from recorded notes as well as knowledge of organisational procedures for storing confidential information.

Why choose The Skills Network

Extensive range of online courses

Over 30,000 learners gaining accredited qualifications each year

Award-winning learning solutions

Expenses

For Individuals or Private People

This course is free of charge if you meet the criteria for funding. To be eligible for funding you must be aged 19 or over, have been living in the European Union for the last 3 years and have not previously completed the course you are wanting to enroll on.

If you do not meet the criteria for funding, you can still "Click to apply" and you will be able to purchase the course. 

For Employers or Group Funding Requests

Funding is available for adult education courses across a range of sectors. At no cost to your organisation, your staff can excel in their role with a nationally recognised qualification.

Our goal is to smoothly and quickly help you to apply for this funding. Fill in your details below to get started today.

Continuing Studies

This qualification could assist you in gaining the following employment opportunities and potential salaries:

  • Personal Assistant – up to £30,000
  • Receptionist – up to £24,000
  • Administrator – up to £19,000

About provider

The Skills Network – Distance Learning Courses for Skills Development

The Skills Network is a market-leading training provider, delivering distance learning courses across a range of sectors. With a wide portfolio of highly flexible courses, The Skills Network supports employers and learners to develop their skills and achieve their goals. Whatever the...


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Contact info

The Skills Network

Abbey Court, 06 – 16 Benedict Drive
YO8 8RY Selby, North Yorkshire

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Reviews

Average rating 5

Based on 3 reviews.

Anonymous
The Skills Network is clear and reliable, the advisors set clear expectations and you receive supportive emails throughout the learning journey.
Louise Williams
Everything from the learning resources to the help from my learner support advisor and the course itself were excellent. Definitely met my expectations!
Louise Williams
Everything from the learning resources to the help from my learner support advisor and the course itself were excellent. Definitely met my expectations!
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