Outbound Telesales - In House

Think Selling Sales Solutions Limited
Course summary
1-3 days
Full time
Corporate Training for Teams
Next available date: Enquire for more information - Online courses
Course Dates
Online courses
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United Kingdom
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Course description

Outbound Telesales - In House

Selling over the telephone continues to be one of the most effective means of generating sales opportunities, booking appointments and winning transactional sales, however to achieve consistent results via outbound telesales sales professionals need to refine their approach, with so much noise and activity in any given market only sales people that can effectively differentiate themselves from their competition and quickly demonstrate relevance and value will achieve consistent success from telesales.

​This course will provide participants with an intelligent, grown up approach to outbound telesales, delivered by an experienced trainer, they will share their experience, knowledge and the techniques they use themselves to secure meetings and high value sales to achieve their own sales goals.

​We begin the course by covering the most important aspects of outbound telesales; mindset and resilience, having the right mindset is critical to achieving outbound telesales success, we will walk participants through the process of getting into the telesales mindset and the importance of resilience, participants will quickly understand that rejection and objections are not the opposites of telesales success but in fact a key part of the journey to success and in many cases can provide a sales opportunity.   

​Participants will learn the skills and knowledge to go into every call armed with a more structured approach, more confidence and a proven strategy to take away more successful outcomes and leads from more of the sales calls they make.

​Participants will learn how to set agile call objectives and discover how to overcome the most challenging of call objections as well as discover our proven approach to working with PA’s and gatekeepers to achieve more successful outcome from calls.

Suitability - Who should attend?

  • Business to business sales people
  •  Business development managers
  • Telesales people who need a refresher
  •  New sales people
  • Client relationship managers
  • Internal telesales people
  • Internal Account managers
  •  Sales people who have had no formal training on the subject
  • Those who have experience selling and want to develop their ability to sell solutions and take a more strategic approach to account development and account growth.

Outcome / Qualification etc.

Key Business Outcomes

  • Equip your team with the skills and mindset to achieve sustainable improved results from outbound calls
  • Adopt a proven telesales approach that delivers a greater number of sales leads and appointments 
  • Generate a greater volume of long to medium term opportunities from your teams telesales activities 
  • Benefit from improved results on your teams telesales efforts

Training Course Content

  • How to create and apply an agile call structure to engage prospects 
  • Effectively differentiate yourself from your competition
  • Quickly demonstrate relevance and value when engaging with prospects
  • Discover how to adopt an intelligent, grown up approach to outbound telesales,
  • Learn how to develop a winning mindset and resilience
  • Go into every call armed with a more structured approach
  • Become more confidence when making outbound sales calls
  • Learn how to apply our proven strategy to secure more successful outcomes and leads from your calls
  • Learn how to set agile call objectives
  • Discover how to overcome the most challenging of call objections
  • Understand how to work with PA’s and gatekeepers to achieve more successful outcome from calls.

Course delivery details

Engage us to design and deliver a completely bespoke in house sales training program for your sales team, delivered over 1, 2 or 3 days and covering the aspects of account management that are relevant to your team. 

Why choose Think Selling Sales Solutions Limited

99.2% of our training delegates say they would recommend us to a colleague

Due to our post training coaching program 71% of the material is retained and implemented by our delegates

Clients typically see a 17.5% uplift in sales as a result of investing in our training programs


Please contact Think Selling Sales Solutions for pricing details.

About provider

Think Selling Sales Solutions Limited

Think Selling Sales Training has been delivering the highest quality sales training to companies across the UK for over 15 years, we take a bespoke approach to every training project we work on to ensure that we deliver practical and...

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Think Selling Sales Solutions Limited

1st Floor
28 Sutton Road
ME15 9AH Maidstone Kent

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Average rating 5

Based on 1 reviews.

E. lillies
Our team undertook this training to provide a refresher, but it provided so much more and we came away with loads of new ideas and approaches to help secure more sales over the phone
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