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Managing performance, and using appraisals

Training Works
Course summary
Variable - to suit you
500 GBP
Aberdeen
Next available date: Contact for dates - Aberdeen
Open / Scheduled

Course description

Managing performance, and using appraisals:

We offer a great guarantee- You'll be happy or we won't invoice you.

Aim

The main aim of this cost effective, enjoyable, interactive workshop is to enable you to improve your teamäó»s performance.

The workshop will consider using coaching and constructive conversations as an ongoing way of improving performance before going on to look at the value of structured appraisals as a method of improving performance

The workshop will be an enjoyable mixture of theory, practical exercises and discussion.

Objectives - by the end of the workshop delegates will:

  • Understand what a constructive conversation is
  • Develop techniques for an effective constructive conversation
  • Understand what coaching is
  • Know when to use coaching effectively as a developmental tool
  • Develop techniques for an effective coaching session
  • Know what an appraisal is and just as importantly äóñ what it is not
  • Understand the purpose of appraisals
  • Know whatäó»s involved in preparing for appraisals
  • Be able to take a planned and structured approach to their appraisals
  • Have a good checklist of dos and donäó»ts

The price of this course includes:

Planning

Preparation

Design

Delivery

Feedback

Phone support

Training packs

Email copy of the training pack by request

Full copy write of the materials for use with future staff

Free customer care business guide upon request

The cost of the venue is not included

We will, of course, run the course at a time and venue to suit you and your business.

We offer a great guarantee. If you're not satisfied with the training, you will not be invoiced.

Outcome / Qualification etc.

Certificate of Attendance

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About provider

Training Works

Training Works UK - "If you're not satisfied with the training - we won't invoice you!"

With over thirty years experience in customer service, sales, organisational psychology and management, Training Works offers flexible staff and management training for business professionals and companies. Their courses are designed to improve the effectiveness, communication skills and ultimate results within...


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Contact info

Training Works

The Stables, Crown Yard
Wirksworth
DE4 4ET Derbyshire


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