Course participant reviews for Telephone techniques

Average rating 5

Based on 3 reviews

Clint Robertson
I contacted Training Works to provide Telephone Skills training to our newly formed sales team. The team consists of experienced external and internal sales staff. As our business has been on a rapid growth path since conception, formal training has not been area where we have made any investment during this period. We are delighted by the outco...
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Example Name 3
I was intially reluctant to go on this course, as I didn't think there was anything I could learn, as I have worked on the phone for over 20 years. I was pleasantly surprised by how much I learned. It was really interesting learning the psychology behind how I should behave and how people respond on the phone. The trainer was very friendly and m...
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Malanie Foster
We got lots of chance for discussion and practice. I wasnt bored once!
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