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Writing effective emails or letters (you'll be happy or we won't invoice you)

Training Works
Course summary
Length: 1 day
Price: 500 GBP excl. VAT
Language: English
Location: Nationwide
Next available date: Enquire to book in-house - Nationwide

Course Description

Course Description

Writing Effective Emails or Letters - Professional Development by Training Works

Every email makes an impact – good, bad or average.  They tell the reader not just their content but also about the writer themselves.  We can judge, and sometimes misjudge, not only the writer but also the whole organisation by a single piece of written communication.

An email is often just a fast letter, yet a lot of misunderstandings are caused with email.  Confusion and hurt feelings often needlessly arise and communication can be poor.  

"If you're not satisfied with the training - we won't invoice you!" - Training Works

Suitability - Who should attend?

This course is suitable for anyone who represents their organization in writing. It can be designed to suit your organisation and is great for beginners and a wonderful refresher for more experienced delegates.

 

Outcome / Qualification etc.

Participants will receive a Certificate of Completion upon finishing this course.

Training content

 The session will be a mixture of theory, practical exercises and discussion and the course content will include the following:

  • Keeping it short and simple
  • Punctuation
  • Basic layouts and guidelines for letters
  • Guidelines for writing more complicated letters
  • Checking the readability of written communications
  • Improving the readability of written communications
  • Common mistakes in letter writing
  • Hints and tips for effective emails
  • Communicating well via email
  • What is a poor email?
  • What is a good email?

Expenses

Prices start from £500 per day. This includes all phone calls, planning, admin, preparation, design, delivery, training packs, copy write of the materials for the future and an email copy of the notes by request.

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Provider: Training Works

Training Works

Training Works UK - "If you're not satisfied with the training - we won't invoice you!"

With over thirty years experience in customer service, sales, organisational psychology and management, Training Works offers flexible staff and management training for business professionals and companies. Their courses are designed to improve the effectiveness, communication skills and ultimate results within...


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Contact information for Training Works

Training Works


The Stables, Crown Yard
Wirksworth
DE4 4ET Derbyshire

Reviews by course attendees

          (5)
Angela Grain   |   15/06/2017
Great day! So many useful hints and tips that have already saved me loads f time.
          (5)
Thomas Welton   |   02/07/2016
We discussed the fact that every email is an advert for our company. I guess I didnt realise how important it was to get it right every time.
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